“At ITPS…Fun is a SERIOUS Business!

Pamela Westerman
Vice President - Operations, Planning and Analysis

Ms. Westerman brings to International Theme Park Services, Inc. ("ITPS") extensive experience in the amusement and leisure industry, primarily in the areas of ride operations, training programs, policy / procedure development and personnel management, as well as in the analysis and planning of leisure projects.

Beginning as a seasonal ride operator in 1978, Ms. Westerman worked with Magic Springs Family Theme Park (Hot Springs, Arkansas). After her graduation from college, where she received a Bachelor of Science in Business Administration, Ms. Westerman was promoted to full-time Rides Supervisor and then Director of Ride Operations. During her tenure, the Ride Injury Index (the ratio of ride related injuries as compared to the number of rides given) was reduced by approximately 60% due to Ms. Westerman's emphasis on increased safety awareness and implementation of the park's safety committee.

Joining Kentucky Entertainment, Ltd. (as Rides Manager of Kentucky Kingdom, Louisville, Kentucky) in 1987, Ms. Westerman established and executed all department functions in the park's initial implementation. This involved working extensively with state and local government officials, not only for daily operations at Kentucky Kingdom, but also during the Kentucky State Fair.

As Vice President / Operations Planning and Analysis for ITPS, Ms. Westerman oversees the development process of economic and market-based feasibility analyses for a variety of project types, oversees the development of project-specific operating plans and programs, and administers the implementation of research data in coordination with industry trends.

Ms. Westerman oversees the development of all ITPS customized feasibility analyses relating to new potential projects. On a global basis, Ms. Westerman is involved in the entire process of feasibility development, including on-site research, analysis of the project's potential, development of the results of the analysis, and production.

Ms. Westerman has overseen the development of feasibility analyses in all parts of the United States, as well as China, Hong Kong, Philippines, Taiwan, Japan, Korea, Malaysia, Brazil, Argentina, Peru, Mexico, Venezuela, Barbados, Spain, Greece, Cyprus, Canary Islands, Turkey, and many more.

Included in the operational analysis and development of a project are organizational charts, staffing levels, job descriptions, policies and procedures for operating departments, retail product plans, ride and attraction mix, wardrobe requirements, safety training programs, operating budgets, admissions pricing, financial programs, marketing plans and manual development.

In addition to coordinating these services, Ms. Westerman performs on-site analyses of existing facilities leading to improved or expanded operations, as well as assists and implements seasonal and full-time hiring for projects in which an ITPS management contract has been provided.

Responsible for coordinating the ITPS customized, client on-site training programs, Ms. Westerman orchestrates the development of each program in order to offer an overall view of the theme park industry, as well as to provide hands-on experience in all phases of operations and management.

Ms. Westerman provides on-site training at each facility, assuring the program is designed to meet individual client needs.

in Vietnam

Paris

IAAPA Expo 1996

Asia

on-site in Vietnam

Moscow, Russia

Cyprus

in Shanghai 1996

Moscow, Russia

Kind Angel of the World

Vietnam

IAAPA 2016

Pam has brought her expertise to the selected projects: 

Lotte World (Korea)

Manual Development 
On-Site Training
Flexible Modular Training Program
Pre-Operations Planning
Attractions Analysis

The Enchanted Kingdom (Philippines)

Manual Development
Pre-Opening Operations Planning

Terra Encantada (Brazil)

Manual Development
Pre-Opening Operations Planning
Development of Training Programs
On-Site Training Implementation
Rides & Attractions Program

Hopi Hari Theme Park (Brazil)

Manual Development 
Pre-Opening Operations Plannin

SkyRise Miami (USA)

Operations Planning
Design Review
Feasibility Analysis

Playcenter (Brazil)

Facility Audits
Operations Planning

SuperSplash! Adventure (USA)

Manual Development
Pre-Opening Operations Planning
Retail Program
On-Site Training

La Feria Chapultepec Magico (Mexico)

Facility Audits
Operations Planning

Bronx Zoo (USA)

Admissions & Pricing Analysis

Reino Aventura (Six Flags Mexico)

Operations and Business Analysis
Attractions Review
Training Programs
Expansion Analysis

Beijing Amusement Park (China)

Operations and Business Analysis
Short and Long Range Planning
Attractions Analysis
Management Assistance

Indoor Theme Park (Qatar)

Project Management
Product Selection
Ride Procurement
Design Management

Newport Aquarium (USA)

Design Review
Manual Development
Pre-Opening Operations Planning
Retail Program
On-Site Training
Management Assistance

American Dream Parks (China)

Manual Development
Pre-Opening Operations Planning
On-Site Training

Deadwood Theme Park (USA)

Feasibility Analysis
Business Plan

Outdoor Multi-Use Project (Vietnam)

Design Management
Project Management
Product Selection

Ocean Park (Vietnam)

Project Manager
Operations Planning
Design Review and Coordination 

Feasibility Analysis

Attraction in Delaware
Heritage Attraction - Wyoming
Indoor Theme Park - Dallas & Illinois
Outdoor Attraction - Baltimore
Grand Texas Theme Park - Texas
Pier Expansion - New Jersey
Theme Park Middle East - Review

Other

Hersheypark - Ride Operations Audits 
Lotte World - Operational Review & Expansion Planning 
Kansas City Union Station - Business Review
Coney Island Cincinnati - Expansion Plan



Feasibility Analysis - Design / Masterplanning - Pre-Opening Operations Planning - Management

Contact ITPS

2195 Victory Parkway
Cincinnati, Ohio 45206
United States of America
Phone: 513-381-6131
Fax: 513-381-2756
http://www.interthemepark.com
itps@interthemepark.com