A prime goal of
every member of the IAAPA should be to win editorial support and positive
news treatment of your facility’s objectives and messages. To do this,
you must first get the media’s attention. As stated earlier in our
series of articles, one way is to build rapport and maintain contact with
reporters in your market and industry publications. Be sure you always
respond to their requests in a timely manner. There are ways you can
be more assertive in building a strong relationship with the press.
For example, a good way to build a relationship is to talk with them even
when there is no specific story to talk about. By calling
members of the press just to “touch base” or to talk, you demonstrate your
accessibility. If the media knows you are accessible, they will be
more likely to contact you in the event a media story is developing.
When reporters call
you, you’ve become a “source” – a direct result of establishing mutual
trust. With mutual trust, you avoid situations where stories appear to
ignore your side of the issue simply because reports did not know: (1) that
your organization existed; (2) you or your industry had a position on the
issue; and/or; (3) you or your industry would be affected by the issue.
One of the most
effective ways to become a “source” is to meet with reporters and editors
for an editorial background. The techniques of conducting an editorial
backgound also applies to feature or news interviews.
In working with the
media, the most important thing to remember is deadlines. Do not call
to touch base when a reporter is on a deadline and remember, when you have a
story to tell, don’t tell it to a reporter after the deadline.
Industry statements have the greatest impact on the day a major story
breaks. A day’s lag dilutes much of the impact of your organization’s
statement.
Armed with an
understanding of how the media works, you are in a position to disseminate
your messages to them.
As a member of a
highly visible industry, you may be participating in a variety of pro-active
and reactive situations including one-on-one interviews with print and
broadcast press, press conferences and speeches. To garner positive
coverage of your issues, consider producing materials and events that will
pique the interest of reporters and editors.
The basic elements
in your arsenal will include the following:
Media advisory. A
media advisory is a document, generally one page long, that alerts the
media to an event such as a press conference or the release of a report.
Press releases. A
press release is a document that announces a news items in a news story
format. It is written in such a manner that if it were reporter
verbatim, it would tell your story precisely the way you wanted it told.
Fact sheet. Fact
sheets are just that – concise documents that isolate and explain the
individual developments of your facility.
Backgrounders. A
backgrounder is a lengthy, detailed document that tells the story of an
issue or event in a broad context, tying all the relative historical,
political or legislative factors that shaped it, and positioning it as
topical and newsworthy.
Letter to the Editor.
Letter to the editor is a means of positioning your perspective on an
issue in a credible public media forum - the letter page of a newspaper
or periodical.
Op-Eds. An Op-ed
is written to position your opinion on the editorial page of a newspaper
or periodical.
Press conferences and
media tours are the most commonly organized media events. Planned
in advance and communicated to the media in a way that lets them know
you have something newsworthy to announce will insure you a positive
turnout for the tour or press conference.
With a
well-established line of communication in place with your local and industry
media, you should be able to get their attention when you require it.
Next month –
“Editorial Briefings” – how to be most effective.
Bigger, longer, higher, faster! Is it really necessary?
Communications Task Force "Be Prepared"
The Future of Amusement Industry Attractions
Crisis Media Communications
"Communicating with the Media"
"Keys to Success for Working with the Media"
"Getting the Media's Attention"
The Mathematics and Perception of Games Pricing
"Developing a Successful Training Program"
"Keeping Faces Fresh: How to Keep Your Valued Staff Motivated"